Microsoft Lync For Mac Keeps Changing Status Email
Lync Status Report
Microsoft Lync Status Meaning
Microsoft Lync For Mac Keeps Changing Status
Lync Status Light

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And it’s all to do with the connection between your Outlook Calendar and Microsoft Lync. It seems that Lync is intimately linked with Outlook/Exchange Server, and if you have an appointment scheduled in your Outlook Calendar, Lync will pick that up and change your status to Busy or Busy — in a meeting for that time. Today searching for how to tag contacts in Lync for status alerts, I found the 'normal' way from the usual, official sources. But I always want to tag someone when I am right clicking on their presence indicator, e.g. If you have not joined the meeting through webex or other web session, then still there are changes the status wont change to 'In a meeting', so join webex or any other meeting session if not done yet. If still the status is not changed to 'In a meeting', try to click on the Reset Status in the Skype. Click the status menu drop-down arrow below your name on the Lync main window, and then click the status you want to show other people. To revert from the status you set and have Lync automatically update your status, click the status menu and then click Reset Status. Choose the appropriate status Make sure you set your status accurately.

Problem

After you successfully sign in to Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013, you may experience the following issues:

Microsoft Lync For Mac Keeps Changing Status Email

You receive a message in Lync that says it cannot connect to Exchange.
You're repeatedly prompted to provide a user name and a password to connect to Exchange.
You may also receive the following message: Credentials are required

Note

The message that you receive may vary, depending on which service Lync is trying to connect to. You may be prompted for credentials when Lync tries to connect to any of the following services:

Calendar and Free/Busy information from Outlook
Exchange Web Services (EWS)
Response Group Service
Address Book Service

Solution

This issue occurs for multiple reasons, and in certain scenarios, it is the expected behavior. Lync generally prompts you for credentials only after you're signed in and when it must connect to an external service such as the Microsoft Exchange Free/Busy service or the Exchange Calendar service. If Lync continues to prompt you for credentials after it has done this several times, there's probably an issue with Outlook or with the Exchange services.

Solutions for Lync users

If a firewall or a proxy is blocking Lync from connecting to EWS, you may experience symptoms such as repeated credential requests, stale Address Book Service (ABS), and intermittent Free/Busy presence issues. To resolve this problem, verify that the user has the correct proxy configured in Internet Explorer. To do this, follow these steps:

Lync Status Report

Microsoft Lync Status Meaning

Start Internet Explorer.
On the Tools menu, click Internet Options, click Connections, and then click LAN Settings.
Make sure that the Automatically detect settings option is selected. If your organization requires you to enter specific information for the proxy server or an automatic configuration script, contact your network administrator.
Restart both Internet Explorer and Lync to check whether the problem is resolved. If the problem persists, go on to the next section.

Lync can't connect to Outlook or EWS

If Lync doesn't integrate automatically with Outlook, Lync prompts you for credentials before it lets you connect to Outlook to retrieve Calendar and Free/Busy information. If you are prompted repeatedly after you enter your credentials, see the following Microsoft Knowledge Base article:

2436962 'There was a problem connecting to Microsoft Office Outlook' error when you sign in to Skype for Business Online

If Lync doesn't automatically connect to EWS, Lync prompts you for credentials before it lets you access the EWS URLs. If you are still prompted after you enter your credentials, see the following Microsoft Knowledge Base article:

2787614 Conversation history, contact cards, Free/Busy, and Out of Office information are unavailable when Lync fails to connect to Exchange

If you're repeatedly prompted to enter your credentials or receive the 'Access Denied' error message, see the following Microsoft Knowledge Base article:

2630976 'Access Denied' error, or user is repeatedly prompted for credentials when trying to connect to Office 365 by using a rich client application

Solutions for Lync administrators

Lync can't connect to Outlook or EWS

If the Exchange server or EWS is unavailable, this causes Lync to continuously prompt for credentials because it can't contact Exchange for authentication. To resolve this issue, verify that Outlook has connectivity to the mailbox. If Outlook can't connect to Exchange, troubleshoot the issue as an Exchange connectivity issue. For more information, see the following Microsoft Knowledge Base article:

2787614 Conversation history, contact cards, Free/Busy, and Out of Office information are unavailable when Lync fails to connect to Exchange

If a firewall or a proxy is preventing Lync from connecting to EWS, you may experience symptoms such as repeated credential requests, stale ABS, and intermittent Free/Busy presence issues.

Ports 443, 5060, and 5061 must be open on the firewall and on proxy servers to let traffic pass freely. For more information about firewall or proxy issues in an Office 365 environment, see the following Microsoft Knowledge Base article:

2409256 You can't connect to Skype for Business Online, or certain features don't work, because an on-premises firewall blocks the connection

Still need help? Go to Microsoft Community.

Microsoft Lync For Mac Keeps Changing Status

Symptoms

Lync Status Light

When a user runs the Microsoft Lync 2013 client, the presence indicator does not update the user's status based on the user's Outlook Calendar.

Cause

This problem may occur when the user's primary SMTP address contains uppercase characters.

Resolution

To resolve this issue, install the Microsoft Lync 2013 updates that are dated February 2013. For more information about the Lync 2013 updates: February 2013, click the following article number to view the article in the Microsoft Knowledge Base:

2812461 Description of the Lync 2013 updates: February 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the 'Applies to' section.